Shipping & Delivery Policy
Last updated: 23 September 2026
Delivery is included in the product price within the Kingdom, with no separate shipping fee. Delivery details are shown before payment.
Production
Production starts once the order and the required payment are confirmed. The book is printed and packed specifically for your child, so production is part of the time it takes to arrive, not an addition to it.
You can follow which stage your order has reached from the Orders page.
Where we deliver
We deliver to all regions of the Kingdom of Saudi Arabia.
Delivery times
Delivery takes up to a week from the day the order leaves for shipping, and you can follow your order’s status from the Orders page once it is confirmed.
It is affected by public holidays and by conditions outside our control. To ask about the expected time for your address, contact us.
Shipping cost
Delivery is included in the product price, so there is no separate shipping line before payment and nothing is added on delivery.
Payment
Orders within the Kingdom are paid in full online before production starts, and there is no cash on delivery.
Delivery
Make sure the mobile number and address are correct so the delivery company can reach you. If delivery fails because of a wrong address or a number that does not answer, the shipment comes back and we contact you to send it again.
Inspect the book when it arrives, and if you find any problem contact us within 24 hours.
Help
Contact us with your order number. Replacement and refund details are in the Refund & Replacement Policy.